Suzanne Bailey Counselling Service is committed to protecting your personal data and complying with the terms of the General Data Protection Regulation (GDPR). This privacy notice explains how I look after your personal data when you visit my website or communicate with me via phone or email.
I process personal data solely in order to provide psychotherapy and counselling services. The purpose of this statement is to let you know what personal information I collect and hold, why I collect this data and how long it is kept.
Information about you
I collect personal information from you when you enquire about my therapy services in order to set up an initial assessment. This information includes contact details, your availability and other relevant personal information. Once a client finishes counselling, all data regarding their counselling is stored securely for 7 years, in accordance with my insurance, and then destroyed securely.
use of information
Your personal information will be used in accordance with the provision of therapy. I will not share your personal details with any other person or organisation without your knowledge and permission, unless there is a legal requirement to do so, if there is a child or adult safeguarding issue, or a perceived risk of harm.
Your address, email and telephone number will be kept for contact purposes for the duration of the therapy. I may keep brief anonymised notes following each session, which will include personal details about you. These notes are solely for the purpose of your therapy and do not include your name. Personal contact information is filed separately from any notes. Any information stored electronically is password protected and any paper notes are securely stored. All notes and records will be kept for a period of seven years, as stipulated by my insurance, after which they will be destroyed securely.
Let's Work Together
Please feel free to ask any additional questions regarding GDPR.
You will be asked to sign a GDPR consent form, enabling me to hold your details.